AirCARE1 provides a one-page contract. If you are sent a long contract from another Air Ambulance provider - simply avoid them. Beware of multiple page contracts! Some air ambulance companies take advantage of this stressful situation and count on patients and family members to not carefully read contracts. Long contracts are not meant to protect the patient but rather the air ambulance company, there could be hidden surprises imbedded in the contract. Remember-a written contract supersedes anything verbally promised.

AirCARE1 will never charge any additional charges, the quote provided for the flight is the amount you will be invoiced and required to pay. There should never be any additional charges incurred after a flight. Quotes are “all inclusive”, including ground ambulances on both ends-unless otherwise stated. Unfortunately, some companies do bill additional charges after the fact, something you will not know until after the fact.

Using a broker significantly increases the costs of a flight. If you are unsure whether you are talking to a broker, ask them if they own the aircraft you will be flying on, where the aircraft is based and what the tail number is. AirCARE1 can help you identify the brokers and determine ownership of the aircraft.

The flight is paid for in advance, unless other arrangements have been made and confirmed through insurance or other third-party payer.

In many circumstances insurance policies may pay for a portion or all of the air ambulance flight. In the event insurance does not cover the flight, AirCARE1 accepts the following: 1. Certified cashier’s check 2. Credit card 3. Wire transfer

If you are able to wait, there are opportunities that a flight can be done in conjunction with another flight. In the industry this is called a “backhaul.” Our communication specialist can keep you abreast when these opportunities arise.

If certain criteria are met, insurance will cover the cost of the flight. An AirCARE1 communication specialist will be able to help you determine whether your insurance will cover all or a portion of the cost of the flight. This is important to know beforehand to prevent any surprise bills.

Yes, AirCARE1 will work with the insurance company to help ease the stress of coordinating the flight details. As an In-Network provider, we are experts in navigating the insurance process. Our team makes the Insurance experience easy and hassle free for all parties involved.

It is important to use an in-network Air Ambulance provider as this will protect you financially. When a patient utilizes a company that is out-of-network, it opens them up to risk of egregious billing practices, including balance billing. This surprise billing often causes financial hardships on patients that can even result in personal bankruptcy. AirCARE1 is an in-network provider with many insurance companies. We have taken extra steps to build partnerships with insurance companies to ensure we are serving our patients with honesty, integrity, and transparency. We believe this financially [...]

We guarantee that the price quoted before the flight will the exact price you will pay after the flight is concluded. All costs included in our AirCARE1 quote are: 1. Aircraft cost 2. Flight and Medical crew 3. Ground transportation on both ends, if needed 4. Miscellaneous fees including landing fees, International fees, etc.