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    Posted on Google Google
    Kari Hazen profile picture
    Kari Hazen
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Amazing staff that clearly explains options and listens to customers. Thank you so much for clarifying all of our questions during a difficult time.
    Posted on Google Google
    Brett Johnston profile picture
    Brett Johnston
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    My wife had a terrible bike accident in the mountains. Had no idea how I would get my wife moved from the mountains back to home for a much needed surgery. From the moment Valerie answered the first call from me, to Daniel and Rachel answering so many questions. Then Tom and Todd showed up to get my wife from point to point via airlift. I cannot tell you all I went through to get to the point to have to call AirCARE1, but once I did they took over and solved a difficult problem for me. I am sorry if you have to ever do this, but if you do, I wouldn’t hesitate to use them.
    Posted on Google Google
    Uri Ravel profile picture
    Uri Ravel
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I wish to convey my deep appreciation to Debbie Rehn, the nurse who accompanied me, for the professional services she provided during my travel to Israel. Debbie was devoted, knowledgeable, and very attentive to my considerable physical and emotional needs. Debbie demonstrated a highly caring and professional approach to the patient under her care, and this reassured me and my husband that I was under the best care possible for the duration of our international travel. Thank you, Valerie, for your excellent coordination of the complex arrangements that had to be completed in preparation for our flight. It was a difficult period for us, and your devotion to our travel needs helped us to succeed in our objectives. To Valeria and Debbie, thank you for being there to help us through a difficult and challenging time.
    Posted on Google Google
    Jim Guiffre profile picture
    Jim Guiffre
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Imagine getting the phone call telling you your 10 year old grandson has been bitten by a shark off the coast of Mexico. Not even knowing the details about the extensive damage that he had suffered, our immediate instinct was that we needed to get him back home ASAP. It’s Friday afternoon. Where do we even start? An internet search and one phone call to AirCare1 proved to be a Godsend. Dan, the flight operations manager on duty, was so calm and reassuring about explaining the process of arranging the flight. I must have called him 15 times because I would always think of one more question. When he explained to me that we needed to get the Mexican hospital to agree to release Dillon and Children’s Hospital in Denver needed to agree to accept him before we could book the flight, my only thought was how am I ever going to do that? As it turned out, I didn’t have to do that. The team at AirCare1 did it all.. We got word the next morning the hospitals were in agreement, the ambulance in Mexico to pick him up and the ambulance in Colorado to deliver him were both booked, and the flight crew was ready. Sunday was Dillon-Day, Dillon was coming home! The medical personnel met the ambulance at the Cancun airport, picked Dillon up at the hospital and were with him every minute until he was delivered to Children’s. How reassuring. Even more reassuring was the communication from the team on the day of the flight, keeping us informed of the progress of the crew all day long, from takeoff at 6 am in Phoenix to arrival at Children’s Hospital that night, the communication was outstanding! Probably the biggest attribute of the team at AirCare1 was each team member was absolutely invested in getting Dillon home. Dan, by his demeaner, took a huge burden off our shoulders. By patiently and calmly explaining the process, we knew exactly what was necessary to get the plan in place. Camber and Doug, the pilots, executed their mission flawlessly including cutting into the weather delay they experienced leaving Mexico to get Dillon home ASAP.. Jen, the flight nurse and Ryan, the paramedic, took such unbelievable care of Dillon. They got him comfortable, inspected his wounds, and prepared him for the planned triage in Denver. Both were so attentive the whole time they were with him. What an incredible team Dillon had. Everyone’s goal and focus was on him. Our family will be forever grateful to everyone at AirCare1 for their expertise and commitment to Dillon and our family. Thank you all!! You are the best!! Jim & Terrie Guiffre
    Posted on Google Google
    Sheila Alverson profile picture
    Sheila Alverson
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Amazing experience from getting a quote online very quickly, to answering all my questions and concerns. Everything from beginning to the arrival was timely. Personal call informing me when my family member was safely on the plane and in the air and when they landed and he was transported safely to the hospital. I was convinced customer care and support was a thing of the past. It isn’t with this company.
    Posted on Google Google
    Katherine West profile picture
    Katherine West
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    When I purchased air evac insurance I never imagined actually using it, but I couldn't have asked for a more wonderful experience than with AirCARE1! Natalie, Jenn and my pilots got me home quickly, comfortably and with attentive care. THANK YOU!!
    Posted on Google Google
    Debora Bridges profile picture
    Debora Bridges
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We are so grateful to everyone at Air Care 1 for their professionalism and kindness in helping us get our dad out of Jamaica and back to Scottsdale—in less than 48 hrs. From the initial phone call and immediate action, to the thorough paperwork, contacting doctors, hospitals and the financial process, , everything was streamlined and efficient. Throughout the flight, they kept us updated on the condition of our dad through phone calls, emails and text messages as well as flight status every step of the way. Landing right on time, the ground ambulance was fully prepared and equipped. They even followed up with us after he checked into the hospital and a few days later. This company exceeded our expectations. The highly trained professionals ranged from Valerie at the front desk to the flight paramedic Natalie, the two pilots and Chris who drove the ground ambulance. Emotions were high and our family can’t be more grateful for this team who truly helped to save his life.
    Posted on Google Google
    Tino Rios profile picture
    Tino Rios
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    The process, team, and overall experience was amazing and made a horrible situation that much easier!
    Posted on Google Google
    Marilyn Taylor profile picture
    Marilyn Taylor
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I could not have been more satisfied with AirCARE1. We needed them to transfer my husband from Puerto Vallarta, Mexico.They came down the same day. The flight crew was awesome from start to finish. They really cared
    Posted on Google Google
    Barbara Meadows profile picture
    Barbara Meadows
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    From the administration to flight operations to the entire crew our experience with AirCARE1 was exceptional! They were professional and understanding during one of the most difficult times in my and my mother's lives. The air crew was so very caring and ensured that my mother was in the best of hands and cared for me as well! We had a very smooth flight at the hands of the professional and friendly pilots. I cannot express my thanks to Randy and Jenn for ensuring my mother's medical care was top notch. I would recommend AirCARE1 to anyone! Thank you all so much! Barb Meadows and my mom Elizabeth.

    Domestic and International Air Ambulance Services for Every Medical Need

    Service Highlights:

    • Expert Air Ambulance Services for Comprehensive Medical Transport: AirCARE1 offers premier air ambulance services, ensuring safe and specialized medical flights for patients requiring care across various distances and conditions.
    • Get Transparent Air Ambulance Quotes Tailored to Your Needs: Easily request a personalized air ambulance quote through our streamlined process, providing clear and detailed cost estimates for our professional medical transport services.
    • Dedicated Air Ambulance Specialists Ensuring Top-Tier Patient Care: Our flights are staffed by highly skilled air ambulance specialists, including certified medical professionals, committed to providing compassionate and expert care throughout the entire journey.
    • A Trusted Leader Among Air Ambulance Companies: As a recognized air ambulance company, AirCARE1 prioritizes patient well-being, safety, and holistic care, offering a reliable choice for complex medical transport needs.

    If you need air medical transport services, AirCARE1 provides air ambulance medical flights and patient transports on our fleet of Learjet air ambulance aircraft. Each Learjet is outfitted with the most sophisticated medical equipment to act as a hospital ICU in the air to service patient needs. Our attentive and highly trained crew members provide medical care from bedside to bedside with empathy and compassion that brings peace of mind for our patients.

    Whatever the situation may be for you or your loved one, AirCARE1 transports patients with care that exceeds industry standards, adding amenities designed to reduce stress and anxiety for both patients and their family members while being transported.

    Reasons You May Need Medical Air Ambulance Services

    Air ambulance flights are used when patients need medical care throughout their journey to ensure their safety and health. A few reasons a patient may need air ambulance services with medically trained crew members include:

    Whatever the need for air transport services, AirCARE1 can safely relocate patients to and from domestic and international locations, including the United States, Canada, Mexico, Central America, the Caribbean, and South America. AirCARE1 can transport patients worldwide via Air Ambulance services, Long Distance Air Ambulance services as well as our Commercial Medical Escort service.

    AirCARE1’s medical air ambulances offer many advantages to patients and their families when transport is necessary. A few benefits include:

    • Speed: Our air ambulances fly higher and faster than commercial jets, enabling patients to get to their destinations quickly and efficiently.
    • Safety: Air ambulances are equipped with all the medical devices and equipment found in a medical facility so patients can receive the same high level of quality care they did before their flight.
    • Availability: We tailor our flight times to meet our patients’ needs, being prepared to launch in as little as two hours once the necessary paperwork is received.
    • Quality: Patients will receive expert medical care from skilled medical crews using advanced medical technology to ensure safety and health.

    Working With Air Ambulance Specialists

    An air ambulance differs from a ground ambulance in that it accommodates patients in nonemergency situations. Air ambulances are equipped to support a patient throughout the transport experience, providing all the necessary medical attention they would receive at a medical facility on the ground.

    AirCARE1’s air ambulances are staffed by a team of medical specialists and dedicated aircraft pilots to ensure a smooth, comfortable, and secure transport for each patient.

    How We Stand Out as an Air Ambulance Provider

    The AirCARE1 story begins with the dream of one critical care nurse who wanted to make a difference. AirCARE1 founder, Denise Waye, felt that patients deserved better care and safety standards than what she witnessed working for another air ambulance company as a flight nurse. Ms. Waye decided that the best way to help was to start her own air ambulance company, and with that, AirCARE1 was born.

    Today, AirCARE1 owns and operates a fleet of Learjets that flies to destinations both domestically and internationally so that our patients are able to access the specialized care they deserve. As a highly respected air ambulance provider in our industry, we offer ongoing comprehensive training to our staff, ensuring every team member remains current on the latest in-flight safety and patient care.

    Our Commitment to Safety

    We are dedicated to upholding the highest levels of safety standards in the industry, having transported thousands of patients safely since 2004. Our perfect safety record is maintained by our two-pilot crews who are committed to a high standard of excellence. The highly qualified and experienced pilots we hire are certified for air transport, participating in rigorous annual training at a well-respected training facility to ensure they consistently meet safety standards.

    AirCARE1 operates under a 135 Air Carrier Certificate, giving us the flexibility to meet our patients’ needs and maintain a high standard of safety. Our company-owned Learjet aircraft are considered some of the safest in the industry. We transport our patients quickly with cruising speeds of over 500 miles per hour and travel above most weather-related turbulence at cruising altitudes above 40,000 feet.

    Our team of highly skilled aircraft mechanics ensures our aircraft meets the highest standards. The mechanical maintenance team consistently evaluates the safety of every aircraft to confirm each one of our flights is secure.

    Our Air Ambulance Accreditation

    AirCARE1 is proud to hold an accreditation from the Commission on Accreditation of Medical Transport Systems (CAMTS).

    CAMTS, based in South Carolina, exists to audit medical transport companies and provide accreditation to those who meet its standards of patient care and quality customer service. CAMTS accredits qualifying entities based on a list of 10 different criteria, which are updated regularly to reflect the constant evolution within the medical flight industry. Accreditations are renewed every three years to ensure standards are upheld at all times.

    Our Emphasis on Holistic Care

    Flying with AirCARE1 means you are treated as a whole individual rather than an injury or medical condition. AirCARE1 keeps patients’ comfort and safety in mind with many onboard treatments that help to soothe, calm, and relax the patient and their family members.

    Our fleet is outfitted with luxurious executive-style interiors to ensure the comfort of all those on board. Noise-canceling headphones, aromatherapy, and hand massages are all offered on AirCARE1’s flights to help to reduce stress and anxiety. We strive to ensure our patients remain comfortable and achieve peace of mind in order to help promote the healing process.

    Our Advanced Medical Equipment

    AirCARE1 utilizes sophisticated monitoring equipment to effectively monitor the patient during transport, bedside-to-bedside. Our monitoring equipment is the same equipment available at top-notch hospitals, providing your loved one with safe transport. We monitor the patient’s heart rate and rhythm, oxygen saturation, and blood pressure to stabilize the patient throughout the flight.

    We also utilize our custom-designed Patient Transport System to create a safe and comfortable transport. Our patient loading ramp was designed specifically to eliminate anxiety during loading and unloading, increasing patient comfort.

    Our Comfortable Transportation

    When we selected our fleet of Learjets, we focused on the comfort, safety, and reliability aspects for our patients. Turbulence levels during the flight are reduced as we fly at much higher altitudes than most medical air ambulances, providing a safer and more comfortable experience for our patients. At higher altitudes, patients rise above most of the inclement weather found at lower altitudes.

    A safe transport experience is vital for any patient. With a fleet equipped with the most advanced medical equipment, highly experienced pilots, and expert medical staff, AirCARE1 provides the best medical transport experience that you or your loved one deserves.

    We know that the transport environment is just as important as the care itself, so we focus on providing an environment conducive to a healthy and healing experience. Our medical systems and procedures are revisited constantly to ensure we maintain the highest level of patient care available.

    Request a Quote

    At AirCARE1, we aim to make a genuine difference in the lives of our patients through high-quality medical attention, compassion, and a holistic approach to patient care. Request a quote today to learn how we can transform the air ambulance experience and help advance the healing process.

    Request a Quote

      Your Full Name *

      Email *

      Phone Number *

      Originating City, State & Country *

      Destination City, State & Country *

      Brief Explanation *

      Posted on Google Google
      Kari Hazen profile picture
      Kari Hazen
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Amazing staff that clearly explains options and listens to customers. Thank you so much for clarifying all of our questions during a difficult time.
      Posted on Google Google
      Brett Johnston profile picture
      Brett Johnston
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      My wife had a terrible bike accident in the mountains. Had no idea how I would get my wife moved from the mountains back to home for a much needed surgery. From the moment Valerie answered the first call from me, to Daniel and Rachel answering so many questions. Then Tom and Todd showed up to get my wife from point to point via airlift. I cannot tell you all I went through to get to the point to have to call AirCARE1, but once I did they took over and solved a difficult problem for me. I am sorry if you have to ever do this, but if you do, I wouldn’t hesitate to use them.
      Posted on Google Google
      Uri Ravel profile picture
      Uri Ravel
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      I wish to convey my deep appreciation to Debbie Rehn, the nurse who accompanied me, for the professional services she provided during my travel to Israel. Debbie was devoted, knowledgeable, and very attentive to my considerable physical and emotional needs. Debbie demonstrated a highly caring and professional approach to the patient under her care, and this reassured me and my husband that I was under the best care possible for the duration of our international travel. Thank you, Valerie, for your excellent coordination of the complex arrangements that had to be completed in preparation for our flight. It was a difficult period for us, and your devotion to our travel needs helped us to succeed in our objectives. To Valeria and Debbie, thank you for being there to help us through a difficult and challenging time.
      Posted on Google Google
      Jim Guiffre profile picture
      Jim Guiffre
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Imagine getting the phone call telling you your 10 year old grandson has been bitten by a shark off the coast of Mexico. Not even knowing the details about the extensive damage that he had suffered, our immediate instinct was that we needed to get him back home ASAP. It’s Friday afternoon. Where do we even start? An internet search and one phone call to AirCare1 proved to be a Godsend. Dan, the flight operations manager on duty, was so calm and reassuring about explaining the process of arranging the flight. I must have called him 15 times because I would always think of one more question. When he explained to me that we needed to get the Mexican hospital to agree to release Dillon and Children’s Hospital in Denver needed to agree to accept him before we could book the flight, my only thought was how am I ever going to do that? As it turned out, I didn’t have to do that. The team at AirCare1 did it all.. We got word the next morning the hospitals were in agreement, the ambulance in Mexico to pick him up and the ambulance in Colorado to deliver him were both booked, and the flight crew was ready. Sunday was Dillon-Day, Dillon was coming home! The medical personnel met the ambulance at the Cancun airport, picked Dillon up at the hospital and were with him every minute until he was delivered to Children’s. How reassuring. Even more reassuring was the communication from the team on the day of the flight, keeping us informed of the progress of the crew all day long, from takeoff at 6 am in Phoenix to arrival at Children’s Hospital that night, the communication was outstanding! Probably the biggest attribute of the team at AirCare1 was each team member was absolutely invested in getting Dillon home. Dan, by his demeaner, took a huge burden off our shoulders. By patiently and calmly explaining the process, we knew exactly what was necessary to get the plan in place. Camber and Doug, the pilots, executed their mission flawlessly including cutting into the weather delay they experienced leaving Mexico to get Dillon home ASAP.. Jen, the flight nurse and Ryan, the paramedic, took such unbelievable care of Dillon. They got him comfortable, inspected his wounds, and prepared him for the planned triage in Denver. Both were so attentive the whole time they were with him. What an incredible team Dillon had. Everyone’s goal and focus was on him. Our family will be forever grateful to everyone at AirCare1 for their expertise and commitment to Dillon and our family. Thank you all!! You are the best!! Jim & Terrie Guiffre
      Posted on Google Google
      Sheila Alverson profile picture
      Sheila Alverson
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Amazing experience from getting a quote online very quickly, to answering all my questions and concerns. Everything from beginning to the arrival was timely. Personal call informing me when my family member was safely on the plane and in the air and when they landed and he was transported safely to the hospital. I was convinced customer care and support was a thing of the past. It isn’t with this company.
      Posted on Google Google
      Katherine West profile picture
      Katherine West
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      When I purchased air evac insurance I never imagined actually using it, but I couldn't have asked for a more wonderful experience than with AirCARE1! Natalie, Jenn and my pilots got me home quickly, comfortably and with attentive care. THANK YOU!!
      Posted on Google Google
      Debora Bridges profile picture
      Debora Bridges
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      We are so grateful to everyone at Air Care 1 for their professionalism and kindness in helping us get our dad out of Jamaica and back to Scottsdale—in less than 48 hrs. From the initial phone call and immediate action, to the thorough paperwork, contacting doctors, hospitals and the financial process, , everything was streamlined and efficient. Throughout the flight, they kept us updated on the condition of our dad through phone calls, emails and text messages as well as flight status every step of the way. Landing right on time, the ground ambulance was fully prepared and equipped. They even followed up with us after he checked into the hospital and a few days later. This company exceeded our expectations. The highly trained professionals ranged from Valerie at the front desk to the flight paramedic Natalie, the two pilots and Chris who drove the ground ambulance. Emotions were high and our family can’t be more grateful for this team who truly helped to save his life.
      Posted on Google Google
      Tino Rios profile picture
      Tino Rios
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      The process, team, and overall experience was amazing and made a horrible situation that much easier!
      Posted on Google Google
      Marilyn Taylor profile picture
      Marilyn Taylor
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      I could not have been more satisfied with AirCARE1. We needed them to transfer my husband from Puerto Vallarta, Mexico.They came down the same day. The flight crew was awesome from start to finish. They really cared
      Posted on Google Google
      Barbara Meadows profile picture
      Barbara Meadows
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      From the administration to flight operations to the entire crew our experience with AirCARE1 was exceptional! They were professional and understanding during one of the most difficult times in my and my mother's lives. The air crew was so very caring and ensured that my mother was in the best of hands and cared for me as well! We had a very smooth flight at the hands of the professional and friendly pilots. I cannot express my thanks to Randy and Jenn for ensuring my mother's medical care was top notch. I would recommend AirCARE1 to anyone! Thank you all so much! Barb Meadows and my mom Elizabeth.

      Frequently Asked Questions

      Air ambulance costs can range from USD 18,000 to USD 55,000 on average, depending on factors like distance, level of care, and quality of equipment.

      Key factors impacting the cost of air medical transport include the distance traveled, the intensity of medical needs, and the sophistication of the equipment required.

      AirCARE1’s aircraft function as airborne ICUs, equipped with advanced medical equipment to continuously monitor patient conditions. This includes monitoring equipment for heart rate, blood pressure, and oxygenation, as well as Hamilton T1 ventilators capable of both invasive and noninvasive ventilation for patients from neonates to adults, and infusion pumps for continuous or intermittent delivery of fluids and medications.

      All medical crew members have over five years of critical care experience and complete a rigorous orientation and mentorship program that includes flight-specific training and ongoing competency evaluations. They are also required to obtain advanced certifications within two years of hire to ensure the highest standard of care.

      • Our staff is equipped to handle any ailment, injury, or illness, no matter the client’s age or body type. We can transport neonatal, pediatric and adult patients including specialty services like Infectious Disease Transports, ECMO Transports, Baby Pod Transplants, and Mental Health Transports.

      Air Ambulance accredited because we are committed to

      serving our patients to the highest standard.

      CAMTS white logo

      Company Standards

      AirCARE1 was built to challenge the status quo in order to provide superior care and comfort for our patients while elevating the healing process. We are committed to upholding the highest standards of care and safety in the industry. Our high standards are integrate within every aspect of our business which allow our patients to feel secure and have peace of mind during their transports.

      blue heart with vitals on it icon

      Holistic Care

      We believe putting both the emotional and physical comfort of our patients at the forefront of our medical care can make a difference in our patients lives. Our unique approach to patient care utilizes holistic methods, combining exemplary medical services with the calming influence of music, aromatherapy, and gentle human touch to provide a pleasant, restorative experience that can advance the healing process.

      shield with check mark in it

      Safety Management

      AirCARE1 has a 100% safety record and continues to provide superior care by creating a safe environment for patients and family members during transport. At AirCARE1 we continuously promote safety as a core value, encouraging all practices that support a robust safety culture. The safety culture is unconditionally supported by the President of the company and is promoted across all departments within AirCARE1.

      accreditation icon with ribbon

      Air Ambulance Accreditation

      To show our patients that we are operating at the highest level of standards across both patient care and safety, AirCARE1 has a voluntary accreditation from the Commission on Accreditation of Medical Transport Systems (CAMTS). The rigorous and lengthy review process of becoming accredited demonstrates our commitment to providing the best care to our patients.

      blue aircraft icon at angle

      Our Fleet

      AirCARE1 exclusively relies on Learjet aircraft for the transportation of our patients. Utilizing Learjet as an air ambulance provides our patients with safety, comfort and fast travel time during each transport. To ensure the highest standards of safety and comfort are met during every medical transport, AirCARE1 has made the investment to own and operate its own fleet as well as employ a dedicated maintenance team.

      person with stethoscope icon

      Crew Experience

      Work with the most experienced and compassionate team in the industry. Our team has extensive background and knowledge in critical care as well as tangible experience in the flight environment that provides you with peace of mind and reassurance. Our employees go through rigorous training and continuing education to ensure they have the ability to take command of any situation during transport.

      medical equipment icon

      Medical Equipment

      Our air ambulance aircraft are equipped with the most sophisticated medical equipment and supplies to perform as a hospital grade Intensive Care Unit in the air. Our patients travel bedside to bedside on our custom-designed stretcher transport system, are observed with highly advanced monitoring devices, and have access to specialized equipment to care for a variety of medical conditions.

      Testimonials

      At AirCARE1, we’re proud to provide exceptional medical escort services. Our clients often share their positive experiences with our medical travel companions and commercial medical escort service. Read what they have to say:

      Click on the circles above to explore our testimonials

      Google Reviews

      Posted on Google Google
      Kari Hazen profile picture
      Kari Hazen
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Amazing staff that clearly explains options and listens to customers. Thank you so much for clarifying all of our questions during a difficult time.
      Posted on Google Google
      Brett Johnston profile picture
      Brett Johnston
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      My wife had a terrible bike accident in the mountains. Had no idea how I would get my wife moved from the mountains back to home for a much needed surgery. From the moment Valerie answered the first call from me, to Daniel and Rachel answering so many questions. Then Tom and Todd showed up to get my wife from point to point via airlift. I cannot tell you all I went through to get to the point to have to call AirCARE1, but once I did they took over and solved a difficult problem for me. I am sorry if you have to ever do this, but if you do, I wouldn’t hesitate to use them.
      Posted on Google Google
      Uri Ravel profile picture
      Uri Ravel
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      I wish to convey my deep appreciation to Debbie Rehn, the nurse who accompanied me, for the professional services she provided during my travel to Israel. Debbie was devoted, knowledgeable, and very attentive to my considerable physical and emotional needs. Debbie demonstrated a highly caring and professional approach to the patient under her care, and this reassured me and my husband that I was under the best care possible for the duration of our international travel. Thank you, Valerie, for your excellent coordination of the complex arrangements that had to be completed in preparation for our flight. It was a difficult period for us, and your devotion to our travel needs helped us to succeed in our objectives. To Valeria and Debbie, thank you for being there to help us through a difficult and challenging time.
      Posted on Google Google
      Jim Guiffre profile picture
      Jim Guiffre
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Imagine getting the phone call telling you your 10 year old grandson has been bitten by a shark off the coast of Mexico. Not even knowing the details about the extensive damage that he had suffered, our immediate instinct was that we needed to get him back home ASAP. It’s Friday afternoon. Where do we even start? An internet search and one phone call to AirCare1 proved to be a Godsend. Dan, the flight operations manager on duty, was so calm and reassuring about explaining the process of arranging the flight. I must have called him 15 times because I would always think of one more question. When he explained to me that we needed to get the Mexican hospital to agree to release Dillon and Children’s Hospital in Denver needed to agree to accept him before we could book the flight, my only thought was how am I ever going to do that? As it turned out, I didn’t have to do that. The team at AirCare1 did it all.. We got word the next morning the hospitals were in agreement, the ambulance in Mexico to pick him up and the ambulance in Colorado to deliver him were both booked, and the flight crew was ready. Sunday was Dillon-Day, Dillon was coming home! The medical personnel met the ambulance at the Cancun airport, picked Dillon up at the hospital and were with him every minute until he was delivered to Children’s. How reassuring. Even more reassuring was the communication from the team on the day of the flight, keeping us informed of the progress of the crew all day long, from takeoff at 6 am in Phoenix to arrival at Children’s Hospital that night, the communication was outstanding! Probably the biggest attribute of the team at AirCare1 was each team member was absolutely invested in getting Dillon home. Dan, by his demeaner, took a huge burden off our shoulders. By patiently and calmly explaining the process, we knew exactly what was necessary to get the plan in place. Camber and Doug, the pilots, executed their mission flawlessly including cutting into the weather delay they experienced leaving Mexico to get Dillon home ASAP.. Jen, the flight nurse and Ryan, the paramedic, took such unbelievable care of Dillon. They got him comfortable, inspected his wounds, and prepared him for the planned triage in Denver. Both were so attentive the whole time they were with him. What an incredible team Dillon had. Everyone’s goal and focus was on him. Our family will be forever grateful to everyone at AirCare1 for their expertise and commitment to Dillon and our family. Thank you all!! You are the best!! Jim & Terrie Guiffre
      Posted on Google Google
      Sheila Alverson profile picture
      Sheila Alverson
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Amazing experience from getting a quote online very quickly, to answering all my questions and concerns. Everything from beginning to the arrival was timely. Personal call informing me when my family member was safely on the plane and in the air and when they landed and he was transported safely to the hospital. I was convinced customer care and support was a thing of the past. It isn’t with this company.
      Posted on Google Google
      Katherine West profile picture
      Katherine West
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      When I purchased air evac insurance I never imagined actually using it, but I couldn't have asked for a more wonderful experience than with AirCARE1! Natalie, Jenn and my pilots got me home quickly, comfortably and with attentive care. THANK YOU!!
      Posted on Google Google
      Debora Bridges profile picture
      Debora Bridges
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      We are so grateful to everyone at Air Care 1 for their professionalism and kindness in helping us get our dad out of Jamaica and back to Scottsdale—in less than 48 hrs. From the initial phone call and immediate action, to the thorough paperwork, contacting doctors, hospitals and the financial process, , everything was streamlined and efficient. Throughout the flight, they kept us updated on the condition of our dad through phone calls, emails and text messages as well as flight status every step of the way. Landing right on time, the ground ambulance was fully prepared and equipped. They even followed up with us after he checked into the hospital and a few days later. This company exceeded our expectations. The highly trained professionals ranged from Valerie at the front desk to the flight paramedic Natalie, the two pilots and Chris who drove the ground ambulance. Emotions were high and our family can’t be more grateful for this team who truly helped to save his life.
      Posted on Google Google
      Tino Rios profile picture
      Tino Rios
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      The process, team, and overall experience was amazing and made a horrible situation that much easier!
      Posted on Google Google
      Marilyn Taylor profile picture
      Marilyn Taylor
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      I could not have been more satisfied with AirCARE1. We needed them to transfer my husband from Puerto Vallarta, Mexico.They came down the same day. The flight crew was awesome from start to finish. They really cared
      Posted on Google Google
      Barbara Meadows profile picture
      Barbara Meadows
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      From the administration to flight operations to the entire crew our experience with AirCARE1 was exceptional! They were professional and understanding during one of the most difficult times in my and my mother's lives. The air crew was so very caring and ensured that my mother was in the best of hands and cared for me as well! We had a very smooth flight at the hands of the professional and friendly pilots. I cannot express my thanks to Randy and Jenn for ensuring my mother's medical care was top notch. I would recommend AirCARE1 to anyone! Thank you all so much! Barb Meadows and my mom Elizabeth.

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