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Reno, Nevada is part of the Reno/Sparks metropolitan area (consisting of all of Washoe and Storey counties) which boasts a population of just over 450,000. Located just 22 miles from Lake Tahoe, it is home to many hotels and casinos, and also Harrah’s Entertainment. The city’s 18,000+ hotel rooms serve almost 5 million tourists annually.

Visitors and residents alike enjoy outdoor activities in the Reno/Lake Tahoe area. Located at an elevation of 4,400 feet, skiing and snowboarding are popular. Summer water activities on Lake Tahoe, the Truckee River, and Pyramid Lake draw residents and tourists alike. Tourism, corporate headquarters, and technology provide jobs.

Neither residents nor visitors anticipate catastrophic illness or accident, but it’s comforting to know that AirCARE1 air ambulance service serves the Reno/Sparks/Lake Tahoe area if something were to happen. Whether your loved one lives in the area and needs specialized medical care at a distant location, or you need to fly back home to the Reno area after becoming ill or injured elsewhere, AirCARE1 will handle all of your arrangements and get you safely to your destination.

AirCARE1 provides door-to-door service, meaning that our highly skilled and trained medical teams transport you from hospital bed to hospital bed, helping prevent stress for you and your family. We safely transport fragile, critically ill or injured patients every day.

AirCARE1 not only services the entire United States, we also serve Mexico, Canada, Central and South America, Europe, and Asia.

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Please fill out the form below or call us at:

US: 1-877-760-7760
Int’l: 505-242-7760

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About AirCARE1

Denise Waye founded AirCARE1 after becoming a flight nurse. She had been a critical care nurse, loved her job, and was committed to her patients’ care and safety. But she was frustrated by the lack of training when she began her career as a flight nurse. Despite her requests for additional training and questions about safety issues, her concerns fell on deaf ears.

After being told that she could run her own company however she wanted, Denise Waye did just that and founded AirCARE1. The company owns its fleet of aircraft and operates under its own FAA Air Carrier certificate. The company balances the best medical care and the ultimate flight safety to provide air ambulance service to and from the Reno/Sparks/Lake Tahoe area.

Our Commitment to Safety

AirCARE1 flies a fleet of Learjets, one of the safest aircraft manufactured. These aircraft fly at over 500 miles per hour and at altitudes of 41,000-43,000 feet, providing our patients a quicker flight, above any adverse weather conditions.

Our Learjets are able to land at smaller airports, providing our patients closer access to their destination. Our aircraft also have wider doors so we can accommodate heavier patients.

The range of our aircraft provides nonstop flights to virtually every location in the United States. We use two Air Transport Pilot certified pilots on every flight. Each AirCARE1 pilot receives extensive training annually at one of the most respected flight training facilities in the United States. We only employ pilots who have a minimum of 3,000 hours of flight experience.

AirCARE1 also employs its own certified aircraft mechanics to assure our aircraft are mission-ready, day or night.

Dual Accreditation

It is rare in the air ambulance industry for a company to have dual accreditations. AirCARE1 has achieved accreditation from both the Commission on Accreditation of Medical Transport Systems (CAMTS) and the European Aeromedical Institute (EURAMI).

AirCARE1 is also a preferred provider for the International Assistance Group (IAG).

Our Focus on Holistic Care

AirCARE1 believes that even the best medical care is not enough on its own when it comes to patient care. When a patient is critically ill and needs air ambulance transport, it’s naturally a stressful time for both patient and family.

We offer holistic care by providing noise-canceling headsets with calming music and hand massages utilizing aromatherapy. Our medical team strives to provide a peaceful, stress-free air transport.

Catering to All Types of Patients

AirCARE1 provides safe air ambulance service for medical emergencies that require transport from one hospital to another hospital when time is of the essence. From the tiniest neonate patient to a bariatric patient, AirCARE1 has specialized equipment to facilitate the transport of neonates, children, bariatric, adults and elderly patients.

Neonatal Patients

Babies don’t always wait until their scheduled delivery and can arrive early and in need of the most advanced neonatal care. Sometimes, an infant is seriously injured in an auto accident and needs a highly-skilled pediatric surgeon. These are the times where AirCARE1’s newborn intensive care units provide advanced care for fragile babies.

Our neonatal medical team includes a trained neonatal nurse and specialized life support equipment:

  • Fully equipped medical level 3 unit neonatal intensive care unit
  • NICU incubator
  • Skilled NICU nurses
  • AirCARE1 provides neonatal transport for all domestic locations and offers international service too.

Pediatric Patients

Children come in all ages, sizes, and temperaments, but when they are seriously ill or injured, AirCARE1 can transport your children or grandchildren from hospital bed to hospital bed safely and quickly.

Children are not simply “small adults.” Children’s metabolic needs are different. Their physiological and anatomical differences require special attention from our trained pediatric team. Children lose body heat more quickly than adults, and they also have lower glycogen stores so their blood sugar is monitored during air transport.

Our teams receive additional training about the behavior differences between the age groups of children. It is not uncommon for young children to suffer from severe stranger anxiety. We prepare our team to handle highly emotionally charged situations should they occur during our flight.

Bariatric/Obese Patients

Bariatric and obese patients may find themselves in a difficult situation if they fall ill or get seriously injured on a business trip or vacation. If they are in a rural area where the smaller hospital lacks the equipment and/or staff to care for a bariatric patient, what’s the patient to do? Sometimes, the hospital bed, operating table, and/or imaging equipment cannot accommodate every patient’s size.

This is where a call to AirCARE1 can help. Our Learjets are equipped with an extra wide cargo door to allow for a larger patient’s girth. The unique AirCARE1 loading system prevents wobbling or tipping. By providing a smooth transfer onto the aircraft, patient stress is reduced.

Our mattresses are extra thick to help prevent bed sores. Our specially trained medical team gives 100 percent oxygen for 15 minutes before the flight to prevent a fat emboli during flight.

Elderly/Geriatric Patients

The first baby boomers are redefining aging. They are traveling and not slowing down. But unfortunately, illness or injury can strike even an apparently healthy vacationer. Or your mother or father might suffer a debilitating stroke or other illness, and you’d like for them to be near you for their rehabilitation.

AirCARE1 provides a specially trained medical team to care for our elderly/geriatric patients. Some might experience confusion and/or dementia. They may need oxygen for the entire flight. They might be anxious about a flight in a small jet aircraft. With our monitoring equipment and medical training, our team is prepared for every eventuality including breathing difficulties and heart failure. Our team pays special attention to dehydration and offers fluids by mouth as well as by IV.

State-of-the-Art Medical Equipment

AirCARE1 designed our own exclusive Lifeport Patient Care System that includes a 4-inch-thick mattress (the only air ambulance company in the U.S. to provide a thicker mattress), a monitor bracket to secure the monitoring equipment, and an adjustable knee lift. Patient comfort and safety are paramount to our operation.

The loading system we utilize is custom built to provide extra stability during patient loading and unloading. Our system prevents wobbling, tilting, and tipping. Our cargo door is 30 percent wider, making loading and unloading smoother and more comfortable for the patient.

Our monitoring equipment is equivalent to what patients receive in a critical care unit in a hospital. Our equipment includes:

  • Alaris Pumps
  • LTV 1200Veintilator
  • Zoll Propaq MD Monitor
  • Similar state-of-the-art equipment in neonatal intensive care unit
  • Enhanced Comfort and Smoother Ride

AirCARE1’s pilots receive additional training for their air ambulance flight duties, including medical terminology and flight physiology. The pilots and medical teams communicate during the flight to enhance patient care.

AirCARE1 took an additional step to provide a smoother ride for you. Our Learjet fleet is RVSM (Reduced Vertical Separation Minimum) certified, meaning they can fly at higher altitudes where commercial jetliners fly. Our aircraft are able to fly above weather and turbulence, providing a smoother ride.

Every air ambulance transport is staffed with at least two medical team members—a critical care nurse and a paramedic or respiratory therapists—assuring our patients arrive safely at their destination.

Commercial Medical Escort Solutions

AirCARE1 provides another option for patients who are in a non-critical situation, yet are unable to travel alone. A commercial medical escort specialist accompanies a patient on a commercial flight if the following conditions are met:

Approval from the patient’s physician that they can fly with a medical companion
Oxygen requirement of patient is less than 5 liters per minute
The patient is free of “trapped gas” conditions, like a bowel obstruction or a gas embolism
The patient is able to sit upright for the duration of the flight
The patient is non-combative

Using a Commercial Medical Escort is appropriate in many situations and can be a cost-effective way to get a loved one to a specialized hospital or back home after an illness in a distant location.

Contact AirCARE1 Today

When you or your family member need air ambulance service, call us at 1-877-760-7760 (or + 505-242-7760 outside the U.S.) or fill out our online quote form by clicking here. We will coordinate whatever insurance benefits you have and provide an all-inclusive cost. Contact us today!

Request a Free Quote
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