Austin Air Ambulance & Medevac Service

AirCARE1 is a leading provider of air ambulance and medevac services transporting patients to and from the Austin, Texas area. AirCARE1 has earned recognition through the care we provide our patients and by forging new and higher standards for air-based ambulance services. If you or a family member is ill or injured, or perhaps now recovering and require transportation back to your home in Austin, AirCARE1 is here to assist you. We’re available to transport you from out of state and even out of country to medical facilities in and near Austin, such as Seton Northwest Hospital and St. David’s Medical Center. We possess accreditation from both CAMTS and EURAMI, and we have a fleet of Learjets that are outfitted with state-of-the-art medical equipment as well as furnished with first-class amenities.

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Please fill out the form below or call us at:

US: 1-877-760-7760
Int’l: 505-242-7760

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    The AirCARE1 Story

    The AirCARE1 mission is to provide the very best medical and holistic care possible while transporting our patients by aircraft. The care we provide must be as good as the care one would receive at the top medical facilities in the U.S. and worldwide. The idea for AirCARE1 began with Denise Way. Denise is a licensed nurse who specialized in critical care before becoming a flight nurse. She always had a passion for flying, and this new position was a way to challenge herself and intersect her interests.

    Denise immediately knew it was her ideal job, but she also experienced substantial concerns right away. The company that hired her put her to work with little training or preparation of any kind. She also identified a lack of safety and patient care standards. When she brought these concerns to her previous company, nothing seemed to change. The business’s bottom line was more important and that was a truth she found unacceptable. That motivated her to build AirCARE1 which operates under its own FAA Air Carrier certificate and owns a fleet of state-of-the-art Learjet aircraft. Thanks to the hard work of Denise and her team, AirCARE1 is now recognized globally and a leading choice among insurance companies for medical air transportation.

    Committed to Your Safety

    Nothing is more important to us than you and your loved ones well-being. We have strict protocols in place to ensure the safety of all our patients. We continue to refine our training programs and ongoing curriculum to ensure that they are the best and most advanced industry wide. Every AirCARE1 team member is extensively trained before they ever provide care to a patient. All team members also receive ongoing training in order to improve existing skills but also to learn about new techniques, equipment and other innovations in both flight and medical care.

    AirCARE1 has successfully and proudly transported thousands of patients from and to destinations all around the world. Our safety record is impeccable, and we transport patients in an efficient and comfortable manner. Each aircraft is flown by a two-person flight crew comprised of certified Airline Transport Pilots (ATP) who undergo rigorous re-certification annually. That recertification is performed at one of the most respected flight training centers in the world. Our ATPs maintain a cruising speed of 500 mph as well as an altitude ranging from 41,000 to 43,000 feet, which allows our Learjets to fly above any adverse weather conditions that may cause turbulence and discomfort for the patient.

    Dual Accreditation

    Few companies in our industry are able to achieve accreditation from both CAMTS and EURAMI; in fact, we are only one of two companies in the western hemisphere to have achieved this. This is an accomplishment of which the entire AirCARE1 family is very proud. These honors are not permanent either and require ongoing efforts to maintain accreditation. We must continue to renew them and maintain the high level standards set by both of these leading organizations. This is a reflection of our commitment to do what is in the best interests of our patients at all times.

    The Commission on Accreditation of Medical Transport Systems (CAMTS) is based in the United States. CAMTS is an independent and non-profit organization that helps to establish standards for fixed-wing medical transport. It also audits and accredits companies who provide these services based on their standards. The European Aeromedical Institute (EURAMI) is a similar accrediting group but based in Europe. EURAMI audits and accredits companies who perform aeromedical transfers based on ethics, safety record and operational protocols.

    Holistic Approach to Patient Care

    AirCARE1 integrates a holistic approach and holistic methods into the care that we provide patients, and this is just one of the core ways that we distinguish ourselves from other air ambulance providers. Stress is a very significant concern for patients who are being transported. We’ve found that the holistic methodologies we employ can substantially reduce and even eliminate anxieties. Even something as seemingly minor as noise-cancelling headphones can have a huge effect. Focusing on music can calm a patient and even allow traditional medical attention to be more effective.

    The relationship between the body, mind and spirit is an important one and something that we focus on. AirCARE1 recognizes that a human touch can make the difference between peace and stress. We often employ hand massages as a way to create a bond with patients as well as enhance circulation, reduce pain and improve range of motion. Aromatherapy is also effective in stimulating the limbic system, which can reduce stress, lower the heart rate and normalize breathing. At AirCARE1, we treat the whole patient.

    Respect & Compassionate Care at All Times

    Whether you’re returning home to Austin or being transferred from a local facility such as the Central Texas Medical Center or Texas NeuroRehab Center, you can expect our teams respect, compassion and attention to detail at all times. The needs of the patients we serve varies greatly from one patient and situation to the next, and we take great care to individualize the services and support that we provide. We’re prepared for whatever challenges we may face due to the resources we have on hand and our extensive and ongoing training.

    Our preparation also extends to patients with bariatric conditions. We even transport people who are dealing with bariatric challenges that make commercial and other flight options unfeasible. Our fleet of aircraft are equipped with specially designed wide-body doors so that all patients, no matter how large, can board and disembark quickly, safely, comfortably and with minimal stress involved.

    Cutting Edge Medical Equipment

    When you or a loved one travels with AirCARE1 to or from Austin, your care providers will be using the same advanced equipment and supplies found in the leading medical centers throughout the United States. Each of our Learjets is outfitted with an Airborne Critical Care Unit, which is one of the defining components of our LifePort Patient Care System. In addition, AirCARE1 is the only air ambulance company to provide four-inch mattress pads, alterable knee lifts and bracketing for health monitoring equipment.

    We use our custom designed LifePort Patient Care System to move patients to and from medical facilities, their homes, ground transportation and so forth. All of our aircraft are equipped with special loading ramps that make boarding and disembarking faster and safer and with less anxiety for the patient. Our patients can also expect the highest standards of continuous monitoring in the industry. We even have specialized equipment for neonate patients, including neonatal intensive care units.

    Your Comfort Is Our Focus

    At AirCARE1 we want you to be as comfortable as possible at all times. Not only is that just good service, but it’s imperative to ensuring your well-being. All of our Learjets are equipped with first-class amenities. These aircraft were originally designed for business executives, and we’ve taken great care to maintain that elegance as we’ve outfitted them to meet our patients’ medical needs. We make use of these amenities along with a holistic approach to deliver peace of mind from departure to arrival.

    A smooth ride is an important aspect of ensuring your comfort as well. Lying in a bed on our aircraft should be as peaceful as resting at home. Toward this end, our pilots coordinate with our care providers to deliver that comfort. Pilots will make navigation decisions within the context of your individual medical needs and preferences. Our Learjets are not nearly as noisy as commercial flight can be, and the noise-cancelling headphones we can provide can ensure no bothersome noises at all.

    Commercial Medical Escort Options

    Some of the patients to which we provide services do not require a private air ambulance and are able to travel commercially with our medical assistance. AirCARE1 also provides commercial medical escorts that accompany patients on commercial airlines. Perhaps you fell ill in another region and wish to return to your home in Clarksville or Tarrytown, or maybe you are visiting Austin and want to return to another state or even an international destination. In non-critical situations, we can provide you an escort who’ll travel with you, ensure that your medical needs are met and work to make sure that your trip is stress-free at all times.

    AirCARE1 Is Here for You

    Whenever you or a loved one requires transportation to or from a site for medical purposes, AirCARE1 is just a phone call away. Our medical transportation experts are available to answer your questions and assist you in overcoming whatever logistical challenges you face. Contact us today to discuss our air ambulance services and learn more about how they can be customized to your unique circumstances. We can provide you a thorough and accurate quote ahead of all services. Feel free to call us at 877.760.7760 or simply click here to request a quote online.