AirCARE1 maintains the highest standards for in-flight critical care.

Our priorities are:

  • Quality Patient Care
  • Safety
  • Risk Mitigation
  • Reliable Customer Service
  • Fair Price

Quality Patient Care – All AirCARE1 long-range jet aircraft are fully equipped Airborne Critical Care Units. The patient travels on a custom-designed LifePort patient care system furnished with critical care monitoring and therapeutic systems. Our highly qualified and experienced medical team continuously monitors the patient’s condition and takes any required action to ensure their comfort and medical well-being. The flight crew, medical team, equipment, procedures, supplies and medical data are fully integrated into an AirCARE1 proprietary system to provide accurate, efficient and reliable medical care during transport. The in-flight medical personnel are equipped with held-held (PDA) and laptop computers that allow fast access to comprehensive medical information and accurate charting of patient data. This combination of medically skilled personnel, on-board critical care equipment, and access to essential data provides unprecedented peace of mind for the point-of-origin medical staff, the patient, the patient’s family, and receiving hospital personnel.

Safety and Comfort at Jet Speed – AirCARE1 pledges safe delivery of critical care patients between two distant points, accomplished in comfort and with peace of mind, and all at jet speed. The Learjet Airborne Critical Care Unit provides an added margin of safety and comfort for the patient and their loved ones. All AirCARE1 aircraft are equipped with state-of-the-art Reduced Vertical Separation Minimum (RVSM) systems. This allows AirCARE1 to fly higher than commercial airline altitudes to provide a smoother ride for the patient. Only a limited percentage of air ambulance jet aircraft in service after January 2005 have this enhanced capability. The time and expense needed to get an RVSM rating is not required by industry standards, but AirCARE1’s ability to provide this level of service shortens flight times, provides greater comfort for the patient, and increases safety.

Captains and First Officers are fully qualified and experienced, and they receive recurrent training in accordance with FAA regulations. Cabin pressurization, temperature and flight profile are controlled to meet the patient’s medical needs. Every aspect of AirCARE1 flight operations is focused on safety of flight and patient comfort.

Medical Risk Mitigation – The risk and associated legal liability of transporting critically ill patients over long distances is significantly reduced by the AirCARE1 proprietary Airborne Critical Care Unit. The patient is transferred from their hospital bed to the AirCARE1 LifePort patient care system where they will remain until they are placed in a bed at the destination medical facility. This significantly improves the patient’s comfort, preserves their energy, and adds to their feeling of well-being. Required monitoring of patient condition and/or administration of medication is not interrupted by ground or air ambulance flight transportation procedures. Both the releasing and receiving hospitals are assured that the patient is receiving a cohesive flow of professional medical attention that can withstand legal scrutiny.

Reliable Customer Service – AirCARE1 has written quality standards that we use to train and evaluate our staff members in customer service. Each staff member is empowered to make decisions to solve problems and resolve all issues the patient or anyone associated with the flight has with our service. The AirCARE1 professional medical and flight personnel are your assurance of reliable customer service in every phase of patient transfer by air.

Fair Price – The price for the AirCARE1 service is in line with less comprehensive medical air services, and is designed to be the best value for the patient, the medical services provider, and the insurer.

This is the AirCARE1 commitment to you. We look forward to providing you with unsurpassed air transport for your patients, clients, or loved ones. You have my personal assurance your air transport needs will be met with (1) the best medical care, (2) patient safety and comfort as a priority, (3) reliable customer service and (4) good value.

You may reach me at 877-760-7760.

Sincerely yours,
Denise K. Waye, RN, BSN