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The AirCARE1 Story
"It's not just what we do — but how we do it."
After seeing what the air ambulance industry had to offer, we knew we could provide a better air ambulance service by doing what is right by the patient at all times. Read more...American CareSource Holdings Takes to the Skies with AirCARE1 Signing
American CareSource Holdings, Inc (NASDAQ: ANCI), the nation's leading ancillary health care system, today announced the expansion of its transportation services... Read more... |
Air Ambulance Service Guide
At AirCARE1™ we have raised the bar in the air ambulance industry by providing you the highest quality of care using our premium Airborne Critical Care Unit and by using our proprietary combination of medical skills, equipment and procedures.
Below is our AirCare1™ step-by-step service guide for an air ambulance flight to help you understand the process.
AirCARE1™ Service Guide
| 1. |
Call AirCARE1™ dispatch at 1-877-760-7760. |
| 2. |
Discuss the best mode of transportation for the patient with AirCARE1™ flight coordinator |
| 3. |
Please have the following basic medical information available:
- Patient Name
- Patient Age
- Diagnosis
- Patient Location (hospital, city, state)
- Passport information if out of country
- Information concerning point of origin and destination
- Desired date of transportation
- Flexibility may reduce cost of transport
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| 4. |
Based on this information, a quote will be provided within 30 minutes of your call. This all inclusive quote includes the following:
- Medical crew nurse/paramedic and any specialists needed
- Ground transportation - both ends
- Landing fees
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| 5. |
AirCARE1™ will work with your insurance company and help make the determination of insurance benefits - if insurance does not cover cost of transport, other methods of payments will be discussed. |
| 6. |
Information regarding traveling family members will be obtained. Up to two traveling companions may accompany the patient. Small pets in cages may also accompany the patient. |
| 7. |
Determination of amount of luggage — any extra pieces of luggage unable to fit on the aircraft should be shipped prior to the flight. |
| 8. |
Ground transportation is set up by the flight coordinator. |
| 9. |
The flight itinerary is sent to the patient and family members. Itinerary includes:
- Times of departure at city of origin and time of arrival at destination city
- Time in flight
- Altitude
- Speed of aircraft
- Any fuel stops
- Available music for in flight listening
- Available movies for in flight viewing
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| 10. |
The medical report is received by flight nurse from sending facility. |
| 11. |
Aircraft is dispatched. |
| 12. |
Flight crew picks up the patient at the medical facility. |
| 13. |
Catering will be provided if the patient is flying over regularly scheduled meal times. |
| 14. |
Patient is taken to receiving facility; flight nurse provides detailed report to the receiving nurse. |
| 15. |
All parties involved are updated of the patient's arrival. |
Our personnel, on board equipment, and aircraft interior are designed for the patient's comfort and sense of well being.
During your flight, the patient will be accompanied by a critical care flight nurse and paramedic who will provide a seamless transition, bedside-to-bedside from the current facility to the receiving facility. They will maintain the patient's current standard of care and will be able to administer appropriate medications during the flight.
This allows the patient to rest comfortably in a pleasant medical environment. Music and video entertainment are available. The patient and a family member will be flying on a Lear 35A. This jet requires two pilots. The Lear 35A has a range of 2000 nautical miles which allows us to fly almost anywhere in North America nonstop. The Lear flies at an altitude between 37,000 ft and 41,000 ft which allows us to fly above most enroute weather and turbulence.
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Aircraft professionally managed and operated by Crow Executive Air, Inc. FAA Certificate # DRUA307D
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