Using a broker significantly increases the costs of a flight. If you are unsure whether you are talking to a broker, ask them if they own the aircraft you will be flying on, where the aircraft is based and what the tail number is. AirCARE1 can help you identify the brokers and determine ownership of the aircraft.

Why is it important? Brokers do not disclose their role, unless you ask them specific questions. Some air ambulance companies will say they have an aircraft, but if they don’t give you the tail number of the plane you will be flying on, they might be serving as a broker as well.